In case of answering your questions, completing your order and for a proper and accurate service we need your personal data. For this purpose, we need to process your data. In order to inform you clearly and transparently about this process, this privacy statement has been drawn up. SMALO ensures that the personal data we receive is treated confidentially and that the data processing takes place in accordance with the requirements of the General Data Protection Ordinance (GDPR). This privacy policy answers the most important questions about the processing of personal data by SMALO.

Personal data

Personal data is information that describes something about a person or that can be associated with a person. Data that indirectly say something about someone are also personal data. In this privacy statement, personal data is defined as all data by means of which SMALOcan identify you.

SMALO processes personal data for the purpose of providing services or data provided by those involved on their own initiative. This includes, among other things, contact details and other personal details that are necessary to be able to provide products and services, personal details that you have filled in on contact forms or web forms, details that you provide during conversations, personal details available on public websites or personal details that can be obtained from public registers, such as the Land Registry or the Trade Register of the Chamber of Commerce.

SMALO can process personal data about you by using SMALO's products or services or by providing personal data to SMALO yourself, for example by filling in the contact form on the website.

This privacy statement applies to all persons whose personal data is processed by SMALO. SMALO processes personal data of people with whom it has, wants or has had an indirect or direct business relationship. This includes the following persons:

• (Potential) customers
• Applicants
• People who show interest in the products or services.
• People associated with a company or organisation with which SMALO has a partnership.
• Website visitors
• All other persons who contact SMALO.

Goal

SMALO processes your personal data for the following purposes:

• To be able to enter a customer relationship with you
  SMALO requires personal data from you if you want to become a customer or if you want to purchase products or services from SMALO.
• For the execution of (purchase) agreements
  The personal data are processed in order to execute SMALO agreements. This is necessary in order to contact you and to supply and invoice products or services.
• In order to be able to provide you with information
  SMALO collects personal data in order to be able to provide information to you. This may be information relating to your order or contact request.
• Marketing
  To be able to offer relevant marketing messages such as e-mail newsletters, marketing information, offers of additional products. If you don't fill in the requested information when signing up for the newsletter, we cannot send you a newsletter. You can always unsubscribe from the newsletter by clicking on the link at the bottom of the e-mail. Without your data we cannot offer you (personalized) deals.
• Social media
  SMALO uses various social media channels, namely Facebook, Twitter, LinkedIn and Pinterest. If you use the functions on the website in relation to social media, we can obtain your personal data through the relevant social media channels.

Grounds for the processing of personal data

SMALO processes personal data is based on one or more of the following principles:

• Consent
  SMALO can process personal data about you because you have given permission for this processing. You have the right to revoke this consent at any time.
• Based on an agreement (to be concluded)
  If you or your company have entered into an agreement with SMALO or wish to enter into an agreement to supply products and services, SMALO will process the personal data necessary for the execution of this agreement.
• Legal obligations
  Your personal data is also processed in order to comply with legal obligations. Pursuant to various legal provisions, personal data must be processed and stored.
• Legitimate interest
  SMALO processes your personal data if it has a legitimate interest in doing so and the processing does not involve a disproportionate invasion of your privacy.
• In order to protect the safety of data subjects
  SMALO can process your personal data to protect your safety.

Sharing personal data with third parties

SMALO will only share your personal data with third parties to the extent necessary for the provision of services in accordance with the above-mentioned purposes. This could include entering into an agreement or engaging another third party on behalf of and on the instructions of SMALO, such as delivery services and suppliers. In addition, SMALO can provide personal data to a third party, such as an organisation with public authority, if there is a legal obligation for this purpose.

A processing agreement will be concluded with the third-party processing personal data on behalf of and on the instructions of the SMALO, as a result of which that third party will also be obliged to comply with the GDPR. Third parties engaged by SMALO, who offer services as processing controllers, are responsible for their own processing of your personal data.

Security of personal data

SMALO attaches great importance to the security and protection of your personal data and takes care of this. If SMALO makes use of the services of third parties, SMALO will establish agreements on adequate security measures in the context of the protection of personal data in a processor agreement.

Retention period

SMALO saves your personal data no longer than is necessary for the above-mentioned purposes, under the required data processing laws and regulations. The maximum retention period is two years. In relation to functional cookies, continuous consent is used. Functional cookies ensure that our website functions properly and that you can easily use the website. Functional cookies do not store any personal data and do not contain any data that can be used to track you. The use of these cookies does not require permission from you as a visitor to the website.

Privacy rights

Based on the new privacy legislation, you have certain rights when your personal data are processed:

• Access
  You have the right to ask which personal data SMALO processes and to view into this data.
• Correction or addition
  You have the right to submit a request to correct or complete incorrect or incomplete personal data.
• Erasing data
  You have the right to request that SMALO erase the personal data processed about you. SMALO will delete these personal data in the following cases:
• If they are no longer necessary for the purpose for which they were obtained.
• If you withdraw your consent to the processing of the data and there is no other legal ground for data processing;
• If you object to the data processing and there are no compelling grounds for further processing;
• If the data has been unlawfully processed;
• If the data must be deleted based on a statutory provision.
• Restriction of processing
  You have the right to ask SMALO to restrict the processing of personal data if you are of the opinion that it is not necessary for SMALO to process certain details of your data.
• Transferability of data
  You have the right to obtain an overview of the data that SMALO processes from you and to transfer these data to another party.
• Objection
  You have the right to object to the processing of your personal data at any time. A request for inspection, correction, addition, deletion restriction, transferability of data or withdrawal of previously given consent, can be sent to us using the contact form on the website. After receiving your request, you will be notified by us within four weeks. There may be circumstances in which we cannot, or cannot full, for example regarding statutory retention periods.

Updates

This privacy policy may change from time to time as a result of new developments. The most current privacy policy can be found on our website. We advise you to read this privacy policy regularly so that you are aware of these changes. You will always find the latest date of changes here.

This privacy policy was last modified on (February 24, 2020).

Contact

Darfon Europe B.V. is the data controller as referred to in Article 4 of the General Data Protection Regulation. This means that Darfon Europe B.V. is responsible for the processing of your personal data by SMALO. SMALO is a trademark and trade name of Darfon Europe B.V. BesV (Chamber of Commerce number: 61951064) is located at Habraken 2145 A in (5507 TE) Veldhoven.

If you have any questions about this privacy statement, please contact us. You can reach us by phone at 040-3031600 or send us an e-mail using the contact form on the website.